📝 Job Description:
Position: Co-Op/Intern, Content Administration
Company: Sparkcentral by Hootsuite
About the Company:
We provide a turnkey enterprise SaaS contact center solution integrating a wide range of asynchronous communication channels in a single workflow and UI enabling bot & human collaboration. Channels we support include: WhatsApp, Facebook, Facebook Messenger, Instagram, SMS, RCS, ABC and modern live chat SDKs for In-Web and In-App messaging. Our clients are customer centric enterprises such as Zappos, Emirates Airlines, Air Canada, Engie, AXA, MTN, Noon, citizenM hotels, Netflix and Slack to name a few.
Industry: Software Development
Company Size: 11-50 employees
Founded: 2012
Key Responsibilities:
• Create engaging content for various platforms
• Conduct research on industry trends and topics
• Assist in content planning and strategy development
• Proofread and edit content for quality assurance
• Collaborate with design and marketing teams
Desired Skills:
• Content
• Administration
• Ui
• WhatsApp
• WhatsApp Business
• Live Chat
• Messaging
• Social Media
• Social Customer Care
• Customer Service
Qualifications:
• Currently enrolled in a Bachelor's or Master's degree program
• Strong academic record
• Excellent communication and teamwork skills
• Eagerness to learn and grow professionally
Employment Type: INTERN
Location: Location, West Virginia, United States
Work Mode: On Site
Benefits:
• Hands-on experience in a professional environment
• Mentorship from industry experts
• Networking opportunities
• Potential for future full-time employment
• Flexible work arrangements
Source: This internship is sourced from verified company listings and job boards.